About Us
About AussieTailz
Making life better for pets and their people
At AussieTailz, everything we do starts with one simple belief: pets deserve more than just products. They deserve comfort, stimulation and care that genuinely improves their daily lives.
If you have ever left your pet at home, you know the feeling. You wonder if they are comfortable, relaxed and engaged, or simply waiting for you to return. Too often, pets are left unstimulated or uncomfortable, not because owners do not care, but because the right solutions are hard to find.
AussieTailz was created to change that.
Thoughtfully chosen essentials for everyday life
We focus on fewer, better products. We do not fill our store with cheap, disposable items. Every product offered by AussieTailz is carefully selected and chosen because it serves a real purpose in a pet’s life.
From play that stimulates natural instincts, to comfort products that help pets stay calm and relaxed, to smart essentials that make daily care easier, our goal is always the same: practical solutions that make a real difference.
If a product does not add value, it does not belong in our store.
Real pet experience, informed by research
We are pet owners ourselves. We understand the small habits, behaviours and needs that make every pet unique. That first-hand experience is combined with animal behaviour insights to guide our product selection.
We believe the best products are not just “nice to have”. They solve real problems for pets and their owners, in real homes.
An international brand serving Australian customers
AussieTailz is an international brand operated by Arctive, based in the Netherlands, serving customers in Australia. Our products are shipped internationally, with final delivery handled by trusted local courier partners across Australia.
As part of our long-term plans, we are working towards expanding our presence in Australia in line with applicable local requirements.
We are committed to transparency, clear communication and fair treatment of our customers. Prices are displayed in AUD, shipping timeframes are clearly outlined, and customer support is available by email.
Always improving
We continuously review our product range based on customer feedback and real-world use. If something does not meet expectations in daily life, we do not continue to offer it.
AussieTailz is not about selling the most products. It is about offering the right ones. Products that help pets stay active, comfortable and cared for, even when you are not there.
From our homes to yours, here is to healthier and happier pets, every day.
The AussieTailz Team